Terms & Conditions

Terms and Conditions


Shifa Online Welfare & Charity Sector reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. It is the User’s obligation to periodically check these Terms and Conditions on the website for changes or updates. The User’s continued use of this website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Donations policy

Your donations are used at our discretion and for our charitable objectives. Donations made via the website of Shifa Online Welfare & Charity Sector or in Cash or Cheques if payments are made to regional offices of Shifa Online Welfare & Charity Sector. The Terms and Conditions have to be accepted by all donors.

A “Terms and Conditions” Document will be signed by all persons that donate Cash or Cheques to any regional office of Shifa Online Welfare & Charity Sector and they will receive a receipt.

Use and acknowledgement of donations

If the donations are made online, we will send an email acknowledging that we have received your donation. (Normally entitled “Thank You for Your Donation”). If donations are made in our regional office, you will receive an acknowledgement receipt.

Refund policy

If donations were made in error, please contact us by email at help@shifaonline.org within three working days and refund will be made to you. Shifa Online Welfare & Charity Sector shall not be responsible for any deduction in terms of transaction fee made by the third party payment processors or related banks during transaction.

Events Policy

Only Trustees and assigned authorities of Shifa Online Welfare & Charity Sector reserves the right to arrange, change, modify, add to or cancel any Events planned.

Volunteers Policy

You may apply to become a volunteer by filling in the volunteer registration form available on our Website or contact regional trustees and assigned authorities for further information.

Only assigned and registered Volunteers are allowed to assist at Events arranged by Shifa Online Welfare & Charity Sector. Volunteers are most welcome to attend pre – event planning meetings, where they are able to give their suggestions. All Volunteers have to comply with all rules of Shifa Online Welfare & Charity Sector.